It’s About People & Skill
No matter what specific title or business sector managers and administrators are ultimately the driving force behind accomplishment in most organizations. They bring goals and objectives into reality by hiring , guiding, nurturing and monitoring the people who actually do the tasks required to achieve defined targets.To do that effectively most will agree they have to be masters of psychology, marriage & relationship counseling, time management, diplomacy and more. In other words managers and administrators have to be skilled negotiators to do their jobs effectively.
While better than nothing and while translating some of that material from sales or procurement examples into topics related to management or administration is possible; a good deal of the value and power of the material gets lost in that translation.
Then there are the managers and administrators who’ve learned to negotiate on the job or by watching someone else negotiate everyday. True, there is a great deal that can be learned by osmosis or through experience but on the other hand it is also true that “Experience is the best teacher, but a fool will learn from no other.” as suggested by Benjamin Franklin, himself an excellent manager and administrator.The answer of course is that we can’t possibly know what good negotiating is or who is or is not skilled if the only comparison we have is watching or by our own experience alone.
The obvious question about learning on the job or through experience alone is this: “How do you know what skilled negotiating is or how it’s done if you’ve only learned by watching others or by doing whatever comes naturally?”
For managers and administrators the need for skill is quadrupled by the fact that on any given day they may find themselves facing a simple transactional issue one moment and then swept into a multilateral complex or comprehensive negotiation a few moments later.If the manager or administrator applies the same set of tactics or strategies to all of the different people and issues involved the only certainty will be failure in two or three out of three different issues more often than not.
The greater tragedy will then be that the described manager lacks the knowledge and skill to gain clear understanding about what went wrong or how to achieve different outcomes the next time around.
H-C customized consulting and executive education programs are all based on the Comprehensive Negotiating Strategies (CNS) negotiation framework the only universal negotiation framework built in and for the Emerging Integrated Global Economy (EIGE) of the 21st century!
A Customized Multifaceted Approach
Because H-C is a primarily a negotiation consultancy we don’t just provide workshops and educational programs to our clients, we provide a full range of integrated services that allow us to offer coordinated multifaceted solutions and support.
That’s why follow up webinar’s or teleconferences, email support and at least two hours of live consulting are included in every 1 & 2-day workshop or presentation; no other company offers that kind of multifaceted value to their clients as part of every program or tailored event.
The Coordinated Efforts of Other People
Influence – Rapport – Results and the brand new EVOLVE Or Be Slaughtered: Negotiation For The 21st Century,also by Derrick Chevalier.